Making A Purchase
We accept credit & debit card payment and Paypal. Payments can be made using USD or GBP all other currencies are accepted and will be converted to your own currency.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Karl Taylor Education ships products using the shipping method selected when making your purchase. Standard delivery is via Guernsey Post and Royal Mail. Shipping to the the UK is 3 to 5 working days and shipping to Europe is 7 to 10 working days. Orders outside of Europe may take longer but are dispatched by Airmail. If a physical order has not been received, we must be notified within ten weeks, after which time we are not able to track missing parcels.
We offer the option of FedEx on some of our orders however if high priced items are ordered that standard Tracked&Signed Postage insurance cannot cover we may send some items via FedEx even if this option is not chosen, this is to protect us and our customers in the case of an item going missing. Some of our larger goods cannot be sent by tracked shipping, in a case such as this we will send your items by the most appropriate form of postage and will inure that insurance is added to these shipments to cover costs if an item is damaged or not delivered.
As we ship all products globally some orders may occasionally require additional shipping charges, in these instances we will contact you before shipping your goods with the option to either pay the additional shipping cost or to cancel your order and get a full refund.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax charges may be applicable to your region.
Credit Card Security
All credit card details are handled by our payment service provider SagePay (Protx) or PayPal. All credit card numbers are encrypted using 128 bit encryption. SagePay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). SagePay adheres to the most stringent levels of fraud screening, ensuring that your details remain secure throughout this transaction process.
If you need to reach us, please email us, alternatively, you can call on 01481 233222 (International +44 (0) 1481 233222), you can use the free live chat/message tab at base of page or write to us at Karl Taylor Education, Unit 11, Les Caches Business Park, St Martins, Guernsey, GY4 6PH, United Kingdom.